Support
Lifethread is in private beta on iOS. We read every message.
Contact us
Email william@table4.ai. Lifethread is a product of Table4 (table4.ai).
When reporting a bug, please include:
- iPhone model and iOS version
- Lifethread app version (Account sheet or TestFlight)
- What you expected vs. what happened
- Screenshots if helpful
Beta access
TestFlight access is by invitation. To request access, email william@table4.ai or use the button on our home page.
Sign-in and account
- Sign-in — Apple or Google. We do not offer a separate Lifethread password.
- Face ID — Optional, in Account → Security. Protects your saved session on this device only.
- Delete account — Account → Delete account. Permanent; removes your data from our servers. See Privacy Policy.
Connections (optional)
- Banks — Linked through Plaid inside the app. Read-only; disconnect in Lifethread or at my.plaid.com.
- Gmail — Optional, read-only inbox access for orders, shipping, travel, and receipts. Connect from Account → Connections. Revoke at Google Account permissions.
- Apple Health — Optional. Manage in iOS Settings → Privacy & Security → Health → Lifethread.
- Photos & Camera — Optional, for trip photos and receipt scanning. Manage in iOS Settings → Lifethread.
- Location — Optional, for weather and trip photo matching. Manage in iOS Settings → Lifethread.
Common issues
- Bank linking fails — Some institutions require OAuth in the Plaid flow; ensure you complete sign-in in the browser and return to the app. Try again on a stable network.
- Gmail not connecting — Confirm you approved read-only Gmail access and that your Google account is a test user if the app is in Google OAuth testing mode.
- Health data missing — Open Health permissions for Lifethread and allow the categories you want; pull to refresh on the Health tab.
- Trip photos not appearing — Photos stay on your device; grant Photos access (Full Access works best for large libraries) and ensure trip dates overlap photo timestamps.
Privacy and terms
How we handle data: Privacy Policy · Terms of Service.
To exercise privacy rights (access, deletion, correction), email william@table4.ai with the subject line “Privacy request.”
Feedback
Use the feedback button inside the app (top-right on main tabs) to send product feedback. It is stored securely and helps us improve the beta.